Legal
Privacy Policy
How we collect, use, and share information about guests and visitors who use this website or stay in homes we manage.
1. Information we collect
Contact details you provide (name, email, phone, address); stay details (dates, home, guest count, requests); payment details processed by our payment provider (we do not store full card numbers); device and usage data; and messages you send us.
2. How we use it
To process stay requests and reservations, communicate about your stay, prevent fraud, meet legal obligations, improve the site, and — with your consent — send openings and cancellations you can opt out of anytime.
3. How we share it
Only as needed: service providers who help us run the site and fulfill stays; when required by law; or in connection with a sale of the business. We do not sell personal information.
4. Cookies
We use cookies to keep preferences, measure use of the site, and (where applicable) advertising. You can control cookies in your browser; some features may not work if they are disabled.
5. Your rights
Depending on where you live, you may request access, correction, deletion, or a copy of the personal information we hold, and you may withdraw consent. Contact us using the details below. We will not discriminate against you for exercising a privacy right.
6. Contact
Coastal Stay Property Management, 3054 Cass Rd Unit A, Traverse City, MI 49684. Email info@coastalstaypm.com. Phone (231) 715-5350.