Full-service property management for the Traverse City coast.
Coastal Stay is a local management team — not a distant call centre. We host 65 homes from downtown Traverse City to Glen Arbor, and we treat each one like it belongs to someone we know. Because it does.
What we handle
Everything between “listed” and “owner paid.”
Guest care, cleaning, marketing, calendars, and reporting — so you can keep the house and skip the day-to-day.
Guest communication & stays
From the first inquiry through check-out, we handle the people side of every booking so you do not have to live in your inbox.
Guest screening and booking questions
Check-in instructions and day-of support
House rules, quiet hours, and neighbor respect
Reviews and follow-up after the stay
Cleaning, maintenance & care
Local crews and on-call maintenance keep the home guest-ready — the way you would want it if you were walking in yourself.
Professional turnover cleaning between stays
Supplies, linens, and restocking
Routine upkeep and vendor coordination
On-call response when something breaks
Marketing, calendars & reporting
We put the home in front of the right guests, keep the calendar honest, and send you clear numbers every month.
Listing copy, photos, and multi-platform distribution
Direct booking website setup and ongoing management
Pricing and availability optimization
Monthly statements, occupancy tracking, and tax docs
65
Homes managed
4.9
Guest rating
3,179
Reviews
5
Coastal towns
Where we manage
Property management by town.
Local context for each market we already host on the Traverse City coast.
What we manage, how booking works, and what a direct booking site includes.
What does Coastal Stay manage for owners?
Guest communication, screening, calendars, pricing, cleaning turnovers, maintenance coordination, multi-platform listing distribution, and monthly owner reporting — from inquiry through payout.
Do you only list on Airbnb and Vrbo?
No. We distribute across the major platforms and can set up a direct booking website so guests find you on Google, book without marketplace middlemen, and return next season.
What is included with a direct booking website?
A branded site optimized to be found (SEO and AEO), property pages built to convert, stay-request flows handled by our team, analytics, email capture for openings, and ongoing content and campaign updates — fully managed alongside your home.
How do guests book today?
Guests send a stay request with dates. We confirm availability and send a quote. Instant checkout is coming; for now every stay is confirmed by our local team so calendars stay honest.
Who handles cleaning and maintenance?
Local crews handle turnover cleaning, linens, and restocking. We coordinate routine upkeep and on-call response when something breaks — the way you would want it if you were walking in yourself.
How do calendars and pricing work?
We keep availability synced across channels, optimize pricing for demand and seasonality, and send clear monthly statements with occupancy tracking and tax docs.
Which towns do you cover?
We manage homes across the Traverse City coast — including Traverse City, Glen Arbor, Empire, Suttons Bay, and Lake Leelanau — with a local team, not a distant call centre.
How do I get started?
Use List your home to tell us about the property. We follow up about fit, management scope, and whether a direct booking site belongs in the plan.
Ready to talk about your home?
Tell us a few details and we will follow up about whether we are a fit.